Privacy Policy

Last updated: May 26, 2025

This Privacy Policy describes how Fracto ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application (the "App").

Information We Collect

Information You Provide to Us

Contact Information: If you contact us for support through the App or our website, we may collect your name and email address.

Information We Collect Automatically

When you use our App, we may collect certain information automatically, including:

Device Information: We collect information about the device you use to access our App, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Usage Information: We collect information about how you use our App, such as the features you use, the time and duration of your use, and any errors that occur.
Diagnostic Data: If the App crashes, we may collect crash data to help us improve the App's stability.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our App
Respond to your comments, questions, and requests
Understand how users interact with our App
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Debug to identify and repair errors in our App
Protect the rights, property, or safety of our users or others

Sharing of Information

We do not share, sell, rent, or trade your personal information with third parties except as described below:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Retention

We will retain your information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we have about you
The right to request that we correct or update your personal information
The right to request that we delete your personal information
The right to opt out of certain uses of your personal information

To exercise these rights, please contact us at junioborgesmc@gmail.com.

Children's Privacy

Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means, such as email. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: junioborgesmc@gmail.com